Refund Policy

Thirty days

If you are not satisfied with Haikos Clean Pro, request a refund within 30 days of the order date. There are no qualifiers: use of Restore, scan, or the CLI does not void the window.

How

Email info@haikotek.com with your Paddle order id, or contact Paddle buyer support. Paddle.com is the Merchant of Record and handles returns.

On refund we revoke the license row. Existing on-disk license files stop unlocking Pro after deactivate or support deletion. Scan still works on Free.

Chargebacks

Write to us first. A card dispute after a silent refund request delays everyone. We keep order mail so Paddle can respond to banks.